The Business Value of Customer Experience - Kerry Bodine, at USI

  görünümler 25,082

USI Events

USI Events

5 yıl önce

Information and subscription on www.usievents.com

Customer experience has become a top strategic imperative for today’s leading brands. But in order to reap the benefits of improved customer relationships, executives need to understand how effective, effortless, and enjoyable experiences drive specific business results - and how their organizations must change in order to deliver them.

Follow USI on Twitter: USIEvents
Follow USI on LinkedIn: linkd.in/13Ls21Y
Subscribe to our channel: bit.ly/19sPpSp

YORUMLAR: 7
Pruthvi Fernandes
Pruthvi Fernandes Yıl önce
The full-proof formula to master CX strategy - Well explained by Rajat Chawla on Engati CX :
GeorgetheArchitect
GeorgetheArchitect 2 yıl önce
Using stock outperformance as a measure of CX? Really? What a crock of $h%t! This is how BS is spread. And, oh her example of customer experience is Uber. How fantastic!
Yasak Elma 129. Bölüm Fragmanı
0:46
Yasak Elma
görünümler 2,4 Mn
Transforming Customer Experience in Insurance
42:26
Insurtech Insights
görünümler 1 B
WEBINAR: Creating an Actionable Customer Journey Map
48:31
Balance Interactive
görünümler 72 B
ENAMORA a tus CLIENTES, manejando EXPECTATIVAS - Enric Lladó
35:55
Enric Lladó - Comunicar para Unir
görünümler 25 B
Yasak Elma 129. Bölüm Fragmanı
0:46
Yasak Elma
görünümler 2,4 Mn