How to Have a Good Conversation | Celeste Headlee | TEDxCreativeCoast

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TEDx Talks

TEDx Talks

7 yıl önce

When your job hinges on how well you talk to people, you learn a lot about how to have great conversations - and most of us don’t converse very well. A great conversation requires a balance between talking and listening. This balance is important because bad communication leads to bad relationships, at home, at work, everywhere.
Celeste Headlee has worked in public radio since 1999, as a reporter, host, and correspondent. She was the Midwest Correspondent for NPR before becoming the co-host of the PRI show The Takeaway. She also guest hosted a number of NPR shows including Tell Me More, Talk of the Nation, Weekend All Things Considered, and Weekend Edition.

Celeste holds multiple degrees in music and still performs as a professional opera singer. She's the granddaughter of composer William Grant Still, the Dean of African American Composers. Celeste is an avid hiker, biker, paddler and dog walker.
This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at

adri. Yıl önce
SpitfireMustang 3 yıl önce
Notes from video:
Tasha Johnson
Tasha Johnson 3 yıl önce
"Dont listen to reply, listen to understand"
Almost 7 years later this still has such a huge impact on everyone. She's absolutely great.
Mia Brown
Mia Brown
Love this! As an ex-national news journalist, now working in corporate communications, who interviews and has conversations with fascinating people, my favourite tip on her list is "be interested in people, be prepared to be amazed". If you go into all interactions with this mindset, all her other tips will happen naturally, and it will be a rich experience guaranteed.
Micho Michopolis
Micho Michopolis
I totally agree with her. What I have experienced lately though is that my „skill“ of being a good listener is oftentimes exploited by people who love to talk about themselves, but in return don’t ask questions. And so conversations get really exhausting and one directional. And unfortunately I don’t get amazed too often by the content of it.
Konner Flynn
Konner Flynn 3 yıl önce
One of the most genuine and personable speaches ive ever heard. She speaks as if she were talking to a single person, but at an entire audience. She appears so comfortable and genuine on stage it does indeed leave me amazed.
Carolee Hubbard
Carolee Hubbard 3 yıl önce
#6 is me...I always thought mentioning how my experience is similar to theirs, it would let the person know I can relate, because I've been there. It never occurred to me that it could come across as changing the subject to me or as being narcissistic. I'm going to stop doing this as of now. Good advice! I'm an intravert, so, listening has always been my strong suit, but some great tips in this talk.
Bhuvanesh N
Bhuvanesh N 3 yıl önce
"Be prepared to be amazed" what a way to end ! All that it takes to be a good conversationalist is that we listen better to each other. One of the most valuable ted talks I've seen.
This was such a spot on presentation, I can't even... Excellent job Celeste, the world needs this!
Vibricks 3 yıl önce
As a person who struggles with social anxiety and holding a good conversation I must say this is the best tedx talk I've listened to, and I've watched tons...
New Thought
New Thought 3 yıl önce
100% wonderful advice and guidance. We are SO narcissistic and self absorbed, that we feel the need to broadcast our opinions when someone is talking with us. LISTEN!!!!
Joshua Morriston
Joshua Morriston 6 yıl önce
She makes a bunch of great points in this talk. I think my favorite - or perhaps second to the one about being a good listener - was the one about letting go of the thoughts that run through our minds when someone's talking. We think that we'll forget it if we don't hold onto it, but it's our real-time responsiveness that'll make what we say hit. And we're capable of tracking a number of points that someone makes at the same time, so our responses to them can take on the nuanced character that really listening yields. Well look at that: letting go of our thought stream is really very closely related to careful listening.
Antonio Evans
Antonio Evans 3 yıl önce
She has been by far my favorite TED speaker. I'm definitely going to follow any of her future speeches.
Nicholas Seager
Nicholas Seager 3 yıl önce
These principles should be taught to everyone. A lot of people have lost the art of conversation due to social media, technology, etc.
M 3 yıl önce
I love when she starts talking about how no experience is the same and to not compare your experience to others. That is such a problem now a days even with the littlest of things. People are always trying to relate and wait for their chance to talk, when they should just listen and try and understand
Samantha Spano
Samantha Spano 3 yıl önce
I completely agree with some of the comments here that dispute the 'don't equate your experience with theirs' point. Everyone is different, but when I am going through a hard time, I don't want surface-level sympathy. I want someone to tell me "I've gone through [something similar] too, and [this] is how I overcame it." It's comforting and shows me that they're not simply nodding and smiling at a situation they can't comprehend.
I’ve watched this talk probably 4-5 times now. it’s made me so much more aware of how I interact with people via conversations. Especially the simplicity of just listening more and letting people talk to have their say rather than cut them off mid sentence with what I think is more important or how greater my experience is compared to theirs…this talk has such valuable lessons for us all.
Eduardo Carmona
Eduardo Carmona 4 yıl önce
I would add an 11 rule: Be yourself. When you are talking, don't say things or act like another person just to be accepted. People don't want maks, including yourself. We have to develop naturally our own personality, even if in our opinion, it's not enough to be beloved.
Taylor Van Cleve
Taylor Van Cleve
Brilliant. You could basically summarize all ten in one word. Humility.